You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from receipt of the goods
To exercise your right of withdrawal, you must inform us. (GM-IT Lukas Swiaczny – Eppenhauser Str. – 58093 Hagen – firstname.lastname@example.org – Tel.: 0176-32213219).
You can use the sample withdrawal form attached to the order, but this is not required.
We also provide you with an online version of the withdrawal form. These can be found under the following link : Withdrawal Form from Planet Saver
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have to send back all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different type of delivery than the best standard delivery we offer ), immediately and no later than fourteen days from the day on which the notice of your cancellation of this contract and the goods have been received by us.
For this repayment, we use the same details of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
You will receive a return label from us for Deutsche Post or GLS.
We bear the cost of returning the goods only if the goods are broken and repair is not possible. If you do not like it, you have to pay the return cost of the order, as long as the unit price of the products is less than 40 euro.
You must pay for any loss of value of the goods, if a test confirms that the handling of the goods was wrong.
Exclusion of the right of withdrawal
The right of withdrawal does not exist with contracts:
– for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Early termination of the right of withdrawal
The right of revocation expires early in contracts:
– for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.